Delivery Information

Understanding the urgency of orders and strive to ensure that our shipments reach as early as possible initially ONLY in Islamabad.After placing an order, Customers will receive a confirmation call from our Customer Service Representative. Once order is confirmed, it will be our priority to swiftly dispatch order.

We offer Rs 100/- shipping on all orders above Rs.5000. Orders less than Rs.5000 will be charged Rs.200/-

The projected delivery time for all domestic orders is 4-8 hours.

Orders after 6 PM will be considered next day orders, and we will provide services accordingly.

RETURNS:

We will provide smooth and hassle free return policies. They will follow the following steps for the returns.

  • Call Customer Service and request a return at 051-4862435 or email at info@smartmart.pk
  • Log in the reason for returning the item with our staff.
  • Our courier partner is instructed to collect the items from you.
  • We will send a replacement item in exchange but will require delivery charges separately.

CANCELLATION:

If YOU want to cancel your order, the SOONER you inform us the BETTER. Orders will be confirmed once and can be cancelled on confirmation.